This places Octopus Energy in 5th place out of the 76 energy suppliers on TrustPilot. Octopus Energy Ltd is a company registered in England and Wales. Octopus Energy regularly appears in comparisons as a competitively priced variable tariff. If your disability benefit is not quite stretching to cover your energy bills and you are finding it hard to pay, you should contact your supplier and ask about their social tariff. Visit the gov.uk page on disability cost of living payments for more detailed info. My Offers membership card - offering discounts and savings from hundreds of retailers; Support with financial wellbeing . Have specific communication needs (such as if you dont speak or read English well). The scheme in England and Wales has been reformed to provide more rebates automatically and improves the targeting of support. If you're on a variable tariff, the energy price cap sets the maximum unit rate and standing charge you'll pay. Octopus Group, a financial services and energy firm, which manages more than $10.7B of funds. Live in a property identified as having high energy costs, which is explained in more detail in the High Energy Costs Criteria section below. Intelligent Octopus is going to bring down customers' household electricity bill by up to 20%." Electrek's Take If you're a Tesla driver, this is kind of like using the Utility Rate Plans setting. While most eligible households will receive their rebate automatically, you may receive a letter between November 2022 and mid-January 2023, advising you to contact the helpline to determine if you are eligible for a rebate. Its harder to qualify for the broader group. *IMPORTANT* Away Tickets must be used by the member assigned to the booking . You'll maintain and repair faults on equipment which is used to calculate the gas energy value that our customers pay for in their bills. The government and energy suppliers have a number of different schemes to help customers pay for energy. Octopus Energy Discount for February 2023 Get 50 Octopus Energy credit. Thousands of Octopus Energy customers have been accidentally undercharged by 99.9 percent due to a technical error and they don't even have to pay a penny back. The service, which aims to help balance the grid and lower the UKs dependence on gas, is the largest of its kind in the world. This payment is only applicable between 1st November and 31st March, and is paid into the same bank or building society account that you receive your benefit payments to. Ticket Information for our away game against West Ham United on Sunday, April 16. Find out how to apply for the Octopus Energy Warm Home Discount 2022/2023 and how to save. If your electricity supplier is part of the Warm Home Discount scheme, you'll get the payment automatically if you or your partner receive the Guarantee Credit portion of Pension Credit. You're attempting to access CouponBirds and are using an anonymous Virtual Private Network (VPN). The move contributed to a 141million operating loss for the last financial year, to the end of April 2022. If you have switched your electricity supply since then, you can contact your old supplier to confirm how they will issue your discount. Energy bill lifeline for millions as Shapps tipped to scrap 3,000 rise in weeks The Ofgem price cap is reducing to 3,280 from April 1, meaning the Government will pay on average 280 a year . Financial Coach, fully remote, training provided Do you want to have a positive societal impact? You're getting the discount automatically and you'll receive 150 credit into your energy account before the 31st March 2023, or. The Warm Home Discount | Octopus Energy The Warm Home Discount: 2022 / 2023 updates Energy explained What is the Warm Home Discount (WHD)? Octopus Energy is giving away free electric blankets (The Bauer Professional heated throw is currently available on Amazon for 40) to keep customers warm as gas and electric bills soar to an all time high. Employment and support allowance (ESA) - up to 117.60/week plus top-ups. Octopus Energy 4+ Energy at your fingertips Octopus Energy #5 in Utilities 4.8 36.1K Ratings Free Screenshots iPhone iPad Manage your Octopus Energy account from your fingertips. Blackpool Are you eligible for the Warm Home Discount? Any products or services displayed on this webpage may only represent a portion of the options available to you. OCTOPUS Energy customers can get up to 500 to help with gas and electricity bills. The amount will typically be paid, and is eligible to people over State Pension age (66 or above). Registered office: UK House, 5th floor, 164-182 Oxford Street, London, W1D 1NN. Octopus has invested more than $3.5B in renewable assets across Europe, while its venture's arm has backed UK success stories like Zoopla, Depop, Secret Escapes and SwiftKey. Universal Credit. If you are in council tax band A - D, you should contact your local council. This service is to ensure that those on the register can access a 24/7 phone line and priority support in an emergency as well as additional help with organising bills and payments. All you have to do is let the DWP know that youve switched by calling 0800 731 0214 or write to: Even if your new provider doesnt usually offer the Warm Home Discount, youll still be able to claim it, as long as you switch between September and March. Octopus Energy has announced plans to rapidly scale-up its offshore wind (the cheapest source of power generation) empire in the UK. You should check your council tax band on a council tax bill. If you're an Octopus customer, you can access our Financial Support form here - a quick and simple online tool which asks you a series of questions about your financial situation. The energy provider has opened a 2.5 million scheme to. Let us help you out with your query. The qualifying date for meeting these criteria was the 21st August 2022. You may be eligible for Cold Weather Payments if you already receive Pension Credit, Income Support, Jobseekers Allowance, Employment and Support Allowance, Universal Credit, Support for Mortgage Interest. It is part of Octopus Group, which is a certified BCorp. Competitive pricing. More information can be found here. Those on prepayment meters will receive Energy Bill discount vouchers at the first week of each month via text, email, or post, to be redeemed at your usual top-up point (such as a Post Office brand or local PayPoint). We can offer a number of support options based on circumstances and need, including access to existing schemes, monetary support from the fund, or a loan of a thermal imagery camera to find heat leaks at home. The fund has already helped tens of thousands of customers with specialised support, and since the October price cap rise was announced, we've doubled it again from 7.5m to 15m. In order to provide you with the latest digital energy web services you need to use the latest and greatest web browsers. There is also a "peak period" from 16:00 - 19:00). Find out more on our Warm Home Discount information page. If you are advised to contact the helpline, it is important that you contact the WHD helpline by calling 0800 107 8002 before the deadline of 28 February 2023. The Government also announced a 650 cost of living grant that will be issued to all households on means-tested benefits, including: The payment will be delivered in two instalments one of 326 that should have been paid in the last half of July 2022, and another of 324 coming in the Autumn. However, its revenue climbed to 4.2billion, twice the amount it earned the year before. Octopus Energy Group is a global energy tech pioneer, launched in 2016 to use technology to unlock a customer focused and affordable green energy revolution. You shouldnt have to do anything and your discount will be added to your account or sent as a voucher in the post if you have a prepayment meter. We encourage you to carry out your own independent research and seek advice where necessary to aid your decision making. At Cadent we're excited to be part of the future of UK energy! You don't need to apply, it will be applied to your energy account automatically by your electricity supplier. This code gives customers 5% off at Octopus Energy. Registered number: 09263424. Most energy suppliers will provide free gas safety checks to anyone who has a disability or health conditions. Keep reading to find out if youre eligible for the Warm Home Discount and how to apply. Our registered address is Unit 3, Hadleigh Park Business Park, Chapel Lane, Hadleigh, Essex, SS7 2PP. The 400 will be spread across six months, starting from October 2022. The WHD helpline opened on the 14 November 2022, and can be reached on 0800 107 8002. The Best Octopus Energy coupon code is 'GO'. Under Core Group 1 or Core Group 2, either you or your partner can be in receipt of the relevant benefit or Pension Credit Guarantee Credit, so long as one of you is listed on the electricity bill or account of a participating supplier. Octopus Energy is poised to invite 1.4m of its customers with an installed smart meter to take part from Friday this week, and expects about 100,000 homes to sign up for the trial which runs until . Nominate someone to take care of your account for you. Where data on a property is missing, BEIS will consider these additional criteria: Unlike the Core Group 2 scheme in England and Wales, customers who are on low income and on certain benefits will need to apply for the Broader Group. Those that can be added to this list include pregnant women, people with a disability, those that rely on medical equipment/refrigerated medicine and those that are at state pension age. You might be able to save more by switching to a provider which doesnt offer the discount, even if it means losing out on one from Octopus Energy. They'll send you a letter letting you know whether: The WHD Helpline is not your energy supplier. But if not, it might be worth sticking around a little bit longer. Choose which group you think youre in and well help you apply. An Octopus Energy spokesperson told the i paper: We spotted a system error affecting a very small group of customers with older gas meters which still used imperial measurements. If an engineer is working at your home and discovers a dangerous gas appliance, they will attach a 'Danger Do Not Use' warning label to the relevant appliance, and give you a written gas warning notice. To see if your postcode is a Scottish address, you can use the Scottish Postcode Directory (SPD) | National Records of Scotland (nrscotland.gov.uk). By doing so, we can make blackouts a thing of the past, and bring costs down for everyone.. There are many ways we can help. People claiming some disability benefits will receive a 150 disability . The rebate will be paid by the energy company who supplied your electricity on the 21 August 2022. New customers get a 50 discount with this referral code. Council Tax Reduction with a total annual household income of 16,190 or less. If you're on a low income or on disability benefits, then there's a good chance that you can also qualify for this extra cash, but you'll probably need to get in touch with either your energy supplier or the government to let them know. This scheme helps people who need it most cover their high Winter bills. The Cosy Octopus tariff is designed for heat pump owners and is a Variable time-of-use tariff with two price dips during the day. Since then, the award-winning firm has become one of the. We cover bothnew and second-hand scooterswith 24/7 recovery assistance and puncture care available. Registered office: UK House, 5th floor, 164-182 Oxford Street, London, W1D 1NN. Brunel Way It was the companys third major investment round since launching to the market. An unsafe appliance wont burn gas properly, which can lead to carbon monoxide poisoning. November or December, but no later than 13th January 2023. On the 8th September, the government announced a significant support package to help with energy costs this Winter. If you havent received your discount, it might be that the DWP needs some more information about your energy supply. If youre already a member you can add yourself to the register in the Priority Services section of your account. Have your name on a bill or account with that supplier. Youll be able to let us know why you might need a bit of extra support, whether you or someone in your home has a disability or chronic illness, you use essential equipment that relies on electricity, or anything else we should know. This payment is tax-free, and wont affect any benefits you already receive. 3. Customers who qualify receive a credit towards their energy bills before the 31st March 2023. update your preferences via your online account, Accessibility and Inclusion at Octopus Energy. *based on a customer who turns down 1kWh in ~25 events (1-2 per week) at an average 4/kWh. The payment will be made to anyone eligible in September, and will be paid into your bank account automatically, so you dont need to apply for it. My Offers membership card - offering discounts and savings from hundreds of retailers; Support with . A means tested benefit is one where the money, and whether you can have it, are based on how much money you make and already have. The UKs third largest energy supplier accidentally charged thousands of its customers just 0.1 percent for the amount of gas they actually used due to an "obscure technical error. Smart meter customers who are interested in the scheme can sign up here. The scheme is enabled by a new flexibility service National Grid ESO is launching this winter which gives all UK energy suppliers the option to financially reward customers who reduce their electricity usage during times of peak demand. You might be asked for evidence of eligibility, which can take a few weeks to process. 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