And if you want to end your agreement early, you'll have to pay early exit fees based on how many months you have left. Click here for Virgin Medias Latest Deals Page. What to do if you want to switch providers? Depending on how much you pay for your current Virgin Media package, your price could go up by at least 2-3 per month. Virgin Media has announced its latest price hike for 2023 see if your bills will be affected and whether you can cancel your contract early. If youre not sure, keep a diary of what you watch over the course of a week. Customers who are not on a fixed contract (i.e. You can cancel and switch to another provider with very little fuss. extras. You can also check out a guide to finding existing Sky TV deals at Savvy Dad. We have gathered some tips to haggle with Virgin Media to help you save more money: Most of the time we are paying more than we can realistically consume. Prices going up mid-contract? Broadband,TV and phone packages. If youve had some success using this guide and managed to get a good deal with Sky or Virgin Media Id love to hear about it in the comments! Decide if you are willing to accept an upgraded package for the same price. As a result, you could be on an ultrafast broadband speed thats more than enough for your needs. So whichever provider youre with, go to their rivals website. Most of this experience is based on Sky, as theyve who Ive negotiated with recently whereas its been quite a few years since my last tangle with Virgin Media.. At the end of this guide, you should have the confidence to haggle with Virgin Media or Sky! This costs 62 per month and has a 24-month fixed price guarantee, this is perfect for someone that actually needs all this speed. This is only available in some restricted areas. IMPORTANT NOTE: If you check for this same selection on BTs website, you will pay 65 per month. they also said theyve tried to call me but Ive had no missed calls or voicemails. Yes, there is a 35 setup fee across all Virgin Media services. Could you even just get by with Freeview, which couldn't cost you anything extra each month for TV. Monthly costs will go up by a staggering average of 13.8% from the 1st April 2023, pushed by extremely high inflation rates in the UK. Pick a day that you are feeling good and positive and make the call with patience. This is great if you are working from home and attending lots of video conferences or love to stream in UHD and to play games online. Today, it owns and operates its own fibre optic cable network, enabling Virgin Media to deliver superfast broadband to many areas in the UK. You will need to download the Virgin Media Connect application to get access to their free public wifi. So you know you will be tied to them for at least one year and a half. Shop around people! Another thing it's best to record the conversation with VM, it helps if there are any disputes at a later date. They often have to grapple with clunky computer systems, too. The good news is, unlike other providers, Virgin Media allows you to switch or cancel your contractwithout any cost if you're affected. Virgin Media TVs top package has BT Sport included; if you can live without it, its one of the easiest ways to save money. If you call and give them 30 days notice. Then you need to cancel your Virgin Media Plan. *O2 sim: Each year your O2 mobile Airtime Plan will be increased by the Retail Price Index (RPI) rate of inflation announced . Unless you are already on the fastest speed in your area, there is a good chance that you'll be able to opt for an upgrade when renewing. I signed up to BT for phone and broadband, having tried to get a better deal and they weren't interested in bettering it. 3. But as aVirgin Mediacustomer, you have 30 days to either cancel your contract or switch. Here's everything you need to know about the 2023 Virgin Media price increase. He decided to call Virgin after receiving a letter saying his monthly bill would increase by 3.50 a month. 12 or 18 months). By name, the cancellation department sounds like it should be simply there to guess what.. help you cancel! Call Virgin Media and get through to the right team. Make sure to watch out for your end of contract notification from Virgin Media andcompare broadband dealsto make sure youre getting the best service for you and your money. You could go one better. 16.00. Keep in mind that your contract ending also means you can shop and compare elsewhere for a broadband deal that better suits you, if you so wish. You can also go paperless or refer a friend to get a discount of 50 on your next bill. Don't just accept the automated discounts - haggle for a better deal. If you click on a link in this story we may earn affiliate revenue. CathyKelly totally agrree. Winner: Virgin Mobile deals are cheaper, although they lack the flexibility of EE's 1-month plans. Re: Getting a better deal. Ring them up by all means. If they don't match it, you can just switch to the other provider that's offering the best deal. And then held out some more. Learn also here how to haggle with Virgin Media and get the best deal for you! Theyll ask to understand what services you use and what you watch. All of their cable TV packages come with a box set called Virgin TV 360. Jesus (c. 4 BC - AD 30 or 33), also referred to as Jesus Christ or Jesus of Nazareth (among other names and titles), was a first-century Jewish preacher and religious leader; he is the central figure of Christianity, the world's largest religion.Most Christians believe he is the incarnation of God the Son and the awaited Messiah (the Christ) prophesied in the Hebrew Bible. It will work out! The more you will use it, the faster your broadband speed needs to be. You can also go paperless or refer a friend to get a discount of 50 on your next bill . I was gutted as I had to turn it down at that point typical!! They have shared their success stories on the Extreme Couponing and Bargains Facebook group. This service is provided on News Group Newspapers' Limited's Standard Terms and Conditions in accordance with our Privacy & Cookie Policy. However, it's worth keeping two things in mind: Many other providers have mid-contract price increases built into their T&Cs, so you might be stuck with one anyway if you switch to one of those providers. At Virgin Media, you can only get home phone packages in a bundle. You will then know the exact date when it started and when it will be finished. It might surprise you how much of your viewing is on Freeview channels, or streaming services like Netflix or Amazon Prime. Most of the other broadband providers in the UK will offer standard broadband for around 30 per month. If you still want to leave, you will need to pay an exit/cancellation fee. You can get all the same broadband packages as above by adding free phone calls on the weekends. So it should reassure you to know that it also means you can re-contract or switch to a new deal any time to avoid the price hike. Reaffirm youre sorry, but you just want to go. Is it worth getting a Cable TV deal with Virgin Media? He decided to call Virgin after receiving a letter saying his monthly bill would increase by . Yes, Virgin Media comes with many extras. Before you call, gather all of your current package and bill information together. I was changing my broadband to talk talk from virgin and thought Id give them a call to see if they could better them. 2. A one-off fee of 39.99 is to set-up your BT TV service and all packages are on a 24 . Same package just 10 cheaper.". Yes, Virgin Media does offer mobile broadband, you can check it out here. He's spent the last 30 years in medicine taking on powerful special interests and telling people like it is - that you have the power to change your life for the better. You will need to be committed for at least a year and a half. Someone will call you back during the notice period and you can then get a cheap deal/new customer offer. The biggest Virgin Media competitors are BT and Sky. They saved themselves 16 a month which adds up to 192 a year. The saving was even more impressive for people who have a combined broadband and TV package - 90 a year, on average, which is a discount of around 6%. Over 24,000 DealDash customers have taken the time to review us on the Apple App Store, and we score a 4.3 out of 5. Virgin Media is one of the hardest broadband providers to haggle with. If you're with Virgin Media because of its internet speed, you might not be able to find another provider that offers the same speed in your area. Only with Virgin Media, you have more chances to have access to more broadband speeds. Search on Uswitch to find the right broadband package for you. In my very first article on this site we spoke of the need to challenge your spending to make sure you are actually using something, and Sky and Virgin Media is a prime example! Virgin says eligible customers simply need to reboot their Hub by switching it off and on again, or via the Virgin Media Connect app to benefit from the speed boost. This is partly to understand where they can honestly save you money, but also a way of getting you feeling nice and happy about those shows you watch on Sky/Virgin Media! With a quick research, if you select these same channels (Sky Cinema HD, BT and Sky Sports Channels), you will pay 63 per month at Sky, including Netflix for free. "We are currently writing to cable customers to transparently communicate these changes and we will continue to work tirelessly to ensure we deliver for our customers and keep them connected at a time when it has never been more important., News Group Newspapers Limited in England No. It allows any number of connections and provides very impressive speeds. Yes. Know what services you are willing to drop in order to save money. Scan the QR code below to start tracking your energy usage, 2000-2023 Uswitch Limited. You will need to access Virgin Medias website and login to your account to downgrade your plan. Virgin isn't the only one putting up prices. Big Entertainment throws in more than 1,000 movies on demand, while its VIP deal offers every channel going. Check them out here. In my last article on how I saved 2,500 in a year, I highlighted that after doing a TV audit I had cancelled Sky, and saved quite a bit by doing so. "Yes my bill is going up too I am not happy about it, they said they cant lower my bill," said one unlucky caller. 2. Inform them of your intention to cancel service (28 day notice). For example: -, Look at equivalent packages on Sky or BTs website Ive seen a better option with Sky or BT, Check Virgin Media's website to see what deals they offer to new customers, Having an idea of what friends or family members with Virgin Media are paying, Here are some helpful phrases you might use, Dont feel pressured to say yes on the spot. But before you call 150 from your Virgin Media home phone or 0345 454 1111 from any other phone to tell Virgin Media you're leaving, we strongly recommend . If not, saying no will likely result in your cancellation going ahead. All you need to do is pick a new provider and place your order. Skys new customer deals page can be found here (it may not appear if youre logged in) and Virgin Medias new customer deals page can be found here. 2. Best Virgin iPhone deals. Virgin Media has issued a statement on its new price rise plans for 2024: We know that price rises are never welcome, particularly right now, but like many other businesses we are experiencing significantly increased costs while investing to keep pace with growing demand, as broadband usagerose more than 10% last year andspeeds increased by 40%. It is up to you to sift through and find the best broadband deals. The price hike is applied to almost all customers using Virgin Media broadband, TV or home phone packages once they reach the end of their fixed-term contract. ", ismybillfair.com is a registered trademark of Nineteen21 Limited. How does that sound?. Over the last year our customers have used their connectivity more than ever before, with data use increasing at the fastest rate weve ever seen. TV, landline and mobile bundle deals. We allow deals to be shared on Latest Deals irrelevant of whether or not they generate us money. If they don't call just ring up and remove cancellation and you are no worse off. The rewards you can earn by haggling. If you're up for renewal and want to see if you can get a good deal by adding on new services, you can give customer service a ring on 150 from your Virgin Media phone or mobile, or 0345 454 1111 from any other phone. They said: "We called them and got the initial discount like you said then asked if they could do anything else, we got it down by 10 in the end by just calling them. Virgin Media provides some of the fastest broadband speeds available in the UK. It'll apply to broadband, phone and TV customers. Virgin Media has often upgraded customers broadband speeds for free, timed with price rises. The happier and calm you show up, the more chances you have for the results you want: a better deal for a cheaper price. Can I watch Sky Atlantic on Virgin Media? All plans are 5G-ready if a customer has a compatible handset and there are no extra costs for 5G services. Yes, but only within the first 14 days of your new package. Tip #1 - Check you are watching all the channels you pay for, Tip #2 - Choose the best time to ask for a better deal, Tip #3 - Do your research to make sure you have the right information to Virgin Media has a variety of TV packages that offer broadband, TV and home phone as a bundle. If you have time and energy, try to negotiate for a little longer and see if you can get something more! Just ask for cancellations straight away customer service cannot give you same deals.. so now Im stuck in an 18 month contract. VIRGIN MEDIA has launched a flurry of free bonuses to millions of its broadband, TV and landline customers, which unlocks an exclusive range of money-saving offers, freebies, and discounts. Virgin's broadband speed is the fastest thats widely available in the UK at the moment. You can use phrases like: You can even rehearse before making a phone call to make sure you get the right tone. VM will put you through to retentions, who's job it is to try and offer a better deal. This doesnt include broadband. Written by Max Beckett, Content Editor - Broadband. I was offered their highest speed for 23 so I accepted. Usually, if they are offering something, they can offer you more. The discount offered to you might be small at first and you dont have to accept the first offer. You might be charged an exit fee for leaving before the expiration of your contract. Enter your details. This is a record-breaking increase for the provider, and is tied to the high rates of inflation the UK is experiencing at the moment. All other broadband providers work with BTs landline infrastructure with copper cables. Prices of Virgin Media services may rise during contract. Getting Sky TV, broadband and phone line along with Sky Go AND Netflix top subscription. You can ask for free extras. No, you cant watch Sky Atlantic on Virgin Media at the time of writing. And if you want more, its Big Sport deal adds Sky's Sports channels into the mix. It is currently writing to all affected customers. Enjoy unlimited movies, TV shows and documentaries at any time. document.getElementById("ak_js_1").setAttribute("value",(new Date()).getTime()); How to haggle and negotiate with Sky and Virgin Media, Research available deals from both Sky and Virgin Media to negotiate. He said that providers have to tell you the best deals available for renewals, but this doesn't include the promotional deals offered elsewhere to new customers. Money-back guarantee: 30 DAYS. Call 0345 454 1111 and follow the menu to speak to the Retention team. At the time of writing, their standard contract is for 18 months. Here's how to haggle for the best deal. Theyll usually ask you to go over the reason again why youre leaving, and acknowledge it. Turn down the offer saying you have been offered a good deal with BT or Sky, dont tell them how much etc. A package that was initially 33 per month with an 18-month contract, goes to 56 per month contractless. Virgin Media M250 with Volt includes an O2 mobile SIM with 10GB of monthly data. You will be able to access many applications such as BBC iPlayer, Youtube, Amazon Prime Video and Netflix. Before I knew it, they had cancelled my package. It will depend on your expectations. A new set of e-waste rules, were further notified in 2022, which will come into force from 1 st April, 2023. *O2 sim: Each year your O2 mobile Airtime Plan will be increased by the Retail Price Index (RPI) rate of inflation announced in February plus 3.9%. What is the cheapest way to get Virgin Media? And if you have any questions on approaching Sky and Virgin Media, just leave them in the comments below. Haggling with your current broadband provider has a 75% success rate according to Martin Lewis of Money Saving Expert. However 67,00 a month is a very expensive joke (for 200mb) and its . Virgin Media price increase 2023: what can customers do. Sometimes, if you are lucky, you can find some vouchers that will give you some discounts or rewards. More than 2.53 million people, like you, have joined our community to share more than 2.71 million verified deals, leading to over 44.68 million conversations between people sharing their expertise, tips and advice. Channels include Sky Sports, BT Sport, Sky Cinema and Netflix. These rules highlight the EPR for e-waste management framework for those dealing in the sale, manufacture, purchase, transfer, dismantling, refurbishing, processing or recycling of e-waste including their parts and components. Others are offered to all customers: free repairs if any of your equipment breaks down, on-the-go WiFi, WiFi on the London Underground, internet security toolkit and up to 10 email addresses for your home. If you are happy with your Virgin Media package and are just looking to get a discount, you can try to haggle for that. Prices start from as little as 16 (which is the cheapest you'll find on this list) and go up to 74. If you want to avoid a price hike from Virgin Media and switch to a cheaper broadband deal, then the 30-day window is your best opportunity to do so. It tells the person were negotiating with were serious because we have hard information. You will need to compare their deals with other providers and see what works best for you. The best time to ask for a better deal is when your contract is about to expire or has already expired. To reduce your Virgin Media bill as an existing customer, you will need to either cancel some of the services you are consuming now or try to haggle for a discount on your package. Extreme Couponing and Bargains Facebook group. Call 0345 454 1111 or dial 150 from a Virgin Media landline or mobile phone. How do I know if Virgin Media is available in my area? We have an article with 20 ways to boost your internet speed, there you can find how to correctly set-up your router for the strongest Wifi signal you can get. Virgin Media's end of contract price hike. Then haggle. Cancelling Virgin Media is pretty easy. Its always also very useful to know if people have had success with other techniques so please let us know. Broadband, mobiles, banking, insurance and energy utility comparison. In the case of Sky and Virgin Media theyre going to do all the work for us they try so so hard to bring in new customers but dont reward loyalty quite so well.. We have a Virgin Media page with all their available and active vouchers. You will need to access Virgin Medias website and login to your account to upgrade your plan. This one really is a case of dont ask dont get.. If you're on Universal Credit or receiving government financial support, these broadband providers offer social tariffs to ease the pressure on your bills. The switching process has got much easier in the last few years. I pay 25 per month for 200mb broadband only. When your household is with Virgin Media and O2 you'll get supercharged speeds, data and WiFi. First of all, make sure youve given it at least a week and ideally longer to see if you can pick up one of those magic post-cancellation calls from Sky or Virgin Media. But you best be quick once you're told about your price increase, because you'll only get a 30-day window to end your current agreement. But there's an exception for the following groups: Those on a Virgin Media Essential broadband deal, which is available to people receiving financial support like Universal Credit, All other customers who are considered 'vulnerable'. Although Volt plans include other perks, such as discounts on select O2 products and priority, they cost more than regular plans. Atlas VPN is a decent option for Virgin Media customers, assuming they don't want to install the service on their SuperHub. The good news is, at this stage youre also completely free to cancel your contract and switch to a new provider at any time. "They offered me a better discount that I refused. "My Virgin Media" is your account portal on the Virgin Media website, where you can view and manage various aspects of your Virgin account, including finding out the contract end date. This can be a good way of getting better value for money. Virgin Media is the only broadband provider that has its own fibre broadband network. Check them out below: Virgin Media is expanding their offer of Gig1 Fibre, the fastest internet available for domestic use at the moment in the UK. Looking for ways to save money on your monthly bills? Virgin Media offers a wide range of broadband speeds, from 54Mb up to a rapid 1Gb. You will be committed for at least a year and a half. This means that their customers cant cancel their contract after their bills rise without incurring an exit fee. It comes with fast broadband and a 50 Amazon voucher, all at a very cheap monthly price. Check out Virgin Media TV deals. Are you tired of Virgin Media? Compare online what you can get online within this budget, and see if Virgin Media covers it or if its worth making the switch. This can lead to confusion and misinformed customers. They all include broadband with a minimum speed of 54Mbps and free calls on the weekends. with them, Tip #8 - If they cant give you a discount on your current plan, ask for free you will need to check Skys options for the same type of channels. If it sounds good, you probably want to think about taking this. The telecoms giant is hiking bills by an . Their speed ranges from 63Mbps to 67Mbp. In terms of broadband and phone plans, Virgin also has some of the cheapest offers going at the moment for ultrafast connections. The Virgin Media packages on offer are: 500Mb Broadband + Big TV. So while some people may have succeeded in keeping their current prices after discussing with the provider's customer services team, Virgin doesn't have to budge on its pricing if it doesn't want to. TitanTV - Free Local TV Listings, Program Schedule, Show and. You will need to haggle or switch, otherwise, it is not a good deal. It depends on what you are looking for. And if you're already out of your initial contract term, you could already be overpaying for your Virgin service by a very large margin. Exclusive Virgin Media deals . Same package just 10 cheaper." One customer saved himself a whopping 23 a month - or 276 a year. The stressful issues you've had in the past are going to do you good now. Haggling's your secret weapon - and we've seen many negotiate 100s a year off their bill. For only 25 per month, your home can get a broadband connection . By grabbing one of its SIM plans, you can keep your phone (or buy a snazzy new one outright), and still get all the benefits of a Virgin Mobile deal. Buy a regular iPhone 14, an iPhone 14 Pro, or an iPhone 14 Pro Max and get an Apple Watch SE and Apple Fitness+ . You will need to be patient! Yes. However, if your contract is ending soon, you will receive a notification from Virgin reminding you of your end date and details of new plans you could switch to for a cheaper price. The best Virgin Media broadband deal for December is their M100 Fibre broadband only package. The biggest Virgin Media competitors are BT and Sky. Virgin Media has some of the best bundles available on the market. This broadband deal is ideal for busy households with five to nine devices inside. Most providers dont have a setup fee. Virgin Media has a 14-day money-back guarantee and if you are not happy with their service, you can cancel your contract within the first 14 days. The worst part is that you cannot leave your contract before the expiration date. One said: "My Virgin bill was about to rise to almost 45 for 100mb broadband-only so called up last week and got offered 29 for 18 months.". Frequently asked questions, helpful hints or want to ask us something? Customer Reviews Virgin Media is a British telecommunications company which provides mobile, home phone, television and broadband services in the UK. 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